Singapore Breast Surgery Center Pte Ltd (referred to as “SBSC”, “us”, “we” or “our”) is committed to protecting your personal data and will manage and process it in accordance with the requirements of the Personal Data Protection Act (“PDPA”), the Advisory Guidelines for the Healthcare Sector issued by the Personal Data Protection Commission (“PDPC”), the Ministry of Health’s guidelines and directives, and other relevant legislation such as the Healthcare Services Act (“HCSA”). This notice explains how we collect, use, disclose, and protect your personal data in accordance with these regulations.

1. Collection of Personal Data

Your personal data, which includes

• Name
• Identification number (e.g., NRIC, FIN)
• Contact information (e.g., address, phone number, email)
• Medical history and records
• Medical documents
• Payment information
• Any other personal information provided by you

will be collected when you present yourself for medical examination or treatment at our centre.

2. Use and Disclosure of Personal Data

By providing your personal data to obtain medical services, you consent to its collection, use, disclosure, and processing by us for the following purposes:

• To verify your identity
• To provide medical services to you, which include:
  • Sending your specimen/blood/urine samples to laboratories for tests
  • Referring you to other healthcare professionals and institutions for imaging and/or further consultation
  • Sharing your related medical reports to other healthcare professionals and institutions for the provision of healthcare services (including making medical referral and facilitating diagnosis and treatment)
• To facilitate associated internal processes (e.g., billings, accounting and administration, training, and quality control)
• To send your reports to you by post or courier if requested
• To contact you via email, SMS, telephone, and mail regarding appointments and other related matters

We will only use and disclose your personal data for the purposes stated above or for any other purpose directly related to providing healthcare services to you. Your personal data may be disclosed to third parties such as healthcare professionals, laboratories, and service providers engaged to perform services on our behalf, subject to appropriate confidentiality and data protection obligations.

Similarly, your personal data may be shared to us by third parties for the purposes stated above.

3. Protection of Personal Data

We have implemented reasonable security measures to safeguard your personal data against unauthorized access, disclosure, or misuse. Access to personal data is restricted to authorized personnel only, and we regularly review and enhance our security protocols to ensure compliance with regulations.

4. Access and Correction of Personal Data

You have the right to access and correct your personal data held by us. Please contact us at hello@solis.sg or paragon@luma.sg,

• If you have any queries related to this Privacy Policy and the collection, use and disclosure of your personal data by us
• If you would like to withdraw your consent to any use of your Personal Data as set out in the Privacy Policy
• If you would like to obtain access and make corrections to your Personal Data records

We will do our best to respond to you within a reasonable time and no longer than 30 days from the date we receive your inquiry, request, feedback or complaint.

5. Updates to this Notice

SBSC may from time to time update this Privacy Policy to ensure that this is consistent with our future developments, industry trends and/or changes in legal or regulatory requirements.

Thank you for entrusting us with your healthcare needs.